Return policy, limited warranty and limitation of liability
30-DAY SATISFACTION GUARANTEE
If you are not satisfied for any reason products may be returned within 30 days of shipment for a full credit or exchange (provided the product is undamaged). Return documentation should clearly specify credit or exchange.
Returned items must be in the original packaging.
All returns must include a return authorization (RA) number that can be obtained by contacting Komercos’ Customer Service Department at 0800-KOMERCO (800‑566‑3726). Our customer service hours are Monday through Friday from 9 a.m. to 5 p.m. (EST)
Include a copy of the original order confirmation or packing slip with your RA paperwork as proof of purchase.
Returns received at Komercos without a RA number may be assessed a 15% restocking (processing) fee that will be deducted from any credit due.
BUSINESS CUSTOMERS’ LIMITED WARRANTY
Komercos warrants any product purchased for use in business or resale against defects in workmanship or materials under normal use for a period of one year from the date of purchase. Any product determined by Komercos to be defective in material or workmanship and returned to Komercos shipping costs prepaid will, at Komercos option, be repaired or replaced or the purchase price refunded.
WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
DISCLAIMER AND LIMITATIONS. ALL OTHER WARRANTIES TO ANY BUSINESS CUSTOMER, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTIABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, ARE SPECIFICALLY DISCLAIMED, EXCEPT WHERE PROHIBITED BY STATE LAW.
LIMITATION OF LIABILITY. KOMERCOS EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. KOMERCOS’ LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.
For information on a specific manufacturer’s warranty, please contact Komercos at 0800-KOMERCO (800‑566‑3726)
PRODUCT COMPLIANCE AND SUITABILITY
Jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas. Komercos does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor does Komercos accept responsibility for construction, installation and/or use of a product. It is customer’s responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.
Product cross‑reference comparisons do not imply that products are available or perfectly comparable. CROSS‑REFERENCED PRODUCTS ARE NOT REPRESENTED OR WARRANTED AS FUNCTIONAL OR PERFORMANCE EQUIVALENTS. Customer shall review all cross‑referenced product specifications prior to purchase and use to determine suitability of the product for customer’s intended use.